Refund policy
📦 Bellemidas Return & Refund Policy (Philippines)
At Bellemidas, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
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✅ Return Policy (30 Days)
We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.
To be eligible:
Item must be unused, unopened, and in the same condition you received it
Must be in its original packaging
Must include receipt or proof of purchase
📧 To start a return, email us at:
bellemidas.official@gmail.com
📦 Once approved, we’ll send you the return instructions and shipping address.
Note: Items sent back without contacting us first will not be accepted.
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⚠️ Damages or Wrong Items
Please inspect your order upon delivery. If your item is:
Damaged
Defective
Incorrect
Contact us immediately at bellemidas.official@gmail.com with photos so we can make it right.
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🚫 Non-Returnable Items
The following items are not eligible for return:
Opened or used beauty and skincare products
Sale or discounted items
Gift cards
Personalized or custom-made items
If you’re unsure whether your item qualifies, feel free to email us.
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🔁 Exchanges
We do not offer direct exchanges.
If you'd like a different item, please return the original (if eligible), then place a new order separately.
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🧾 Refunds
Once we receive and inspect your returned item:
We’ll notify you by email if your refund is approved
Approved refunds will be processed to your original payment method within 10 business days
💳 Please note:
Banks and payment providers may take additional time to reflect the refund.
If it’s been more than 15 business days since your refund was approved and you haven’t received it, contact us at bellemidas.official@gmail.com.